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Elements and Performance Criteria

  1. Establish contract requirements
  2. Confirm contract agreement
  3. Implement and manage contract agreement
  4. Evaluate contract implementation and maintain records

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Workplace procedures include one or more of the following:

requirements prescribed by legislation, awards, agreements and conditions of employment

standard operating procedures (SOPs)

work instructions

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

WHS practices

Australian Standards include:

the relevant industry or Australian Standards that are current at the time this unit is being undertaken

Contract requirements include, but are not limited to, one or more of the following:

supply of goods or components

production of goods or components

sales and marketing services

transport and distribution services

Appropriate personnel include, but are not limited to, one or more of the following:

business development staff

management

specialist personnel, such as operations managers, marketing executives and procurement officers

production personnel

designers

quality assurance officers

Key criteria includes, but is not limited to, three or more of the following:

domestic or overseas suppliers

technology requirements

product specification

process specification

quantity specifications

quality specifications

stakeholder interests

timing

budget

transportation and shipping

other special requirements

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

applying relevant standards

communicating within the workplace, including liaising with other departments and, where relevant, overseas personnel to establish contract criteria

determining contract and quality requirements and advertising or circulating in relevant media

reviewing and selecting contractor and preparing contract detailing required products and/or services

monitoring performance of contractor and suppliers and applying methods to eliminate causes of unsatisfactory performance

evaluating implementation and effectiveness of contract in meeting contract requirements and assessing quality outcomes

evaluating and assessing effectiveness of contract process and identifying improvements to contracting process

preparing report and maintaining accurate records.

Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

principles of quality management, their application and delegation of responsibilities within a contract

documentation procedures for contracts

research techniques

workplace procurement practices and procedures

legal requirements for contracting

performance monitoring and management methods

strategic planning

financial and accounting issues

quality standards and practices

work health and safety (WHS) practices, including hazard identification and control measures

workplace procedures

recording and reporting practices.